Case study · Deepcar Dental Care, Sheffield

8 years for 108 reviews.
17 days for 134 more.

Deepcar Dental Care had built a steady 108 Google reviews over eight years. In their first 17 days on SuiteGrowth, they collected 134 more — beating their entire history in under three weeks.

134
Reviews in 17 days
8 yrs
To collect the first 108
~8/day
New reviews, every day
≈200×
Faster than before

The starting point

Deepcar Dental Care is a well-loved practice in Sheffield with a genuinely happy patient base. But like almost every dental practice, their Google presence didn’t reflect it. Eight years of good work had produced 108 reviews — roughly one a month. The reason is the same everywhere: happy patients leave the surgery, get on with their day, and never think to leave a review. The only people who reliably do are the unhappy ones.

What changed

SuiteGrowth connected to Deepcar’s Dentally system in minutes — no engineering, no new hardware. From that point on, shortly after each completed appointment, the patient gets a warm WhatsApp message from the practice’s own number asking how they got on. It’s a real conversation, not a raw link blast.

  • Happy patients are taken straight to the Google review link, at the exact moment they're feeling good about the visit.
  • Anyone who's unhappy or flags a problem is quietly intercepted and the team is alerted to call them — so issues get fixed privately, not aired publicly.
  • Because WhatsApp is opened by around 98% of people, far more patients actually respond than with email or a card on the desk.

The result

134 new Google reviews in the first 17 days. More reviews in under three weeks than the practice had collected in the previous eight years combined — without changing a single thing about how the team works. The reviews are real, from real patients, and visible right now on Deepcar’s Google Business Profile.

Why it matters

In local dental search, Google’s Map Pack rewards review velocity and volume. A practice quietly adding eight fresh five-star reviews a day climbs the local rankings fast — which means more new patients finding them first, ahead of the practice down the road. Reviews aren’t vanity. They’re the cheapest new-patient acquisition a practice has.

Questions, answered

How many reviews did Deepcar Dental Care get with SuiteGrowth?

Deepcar Dental Care added 134 new Google reviews in the first 17 days of using SuiteGrowth, having collected 108 reviews in the previous 8 years. That is more reviews in under three weeks than the practice had gathered in its entire history before — roughly a 200x increase in review velocity.

How did Deepcar get so many reviews so quickly?

SuiteGrowth connects to the practice's Dentally system and, shortly after each completed appointment, sends a warm two-way WhatsApp message from the practice's own number asking how the patient got on. Happy patients are routed straight to the Google review link; unhappy ones are quietly intercepted and flagged to the team. Because WhatsApp is opened by ~98% of recipients, far more patients actually leave a review than with email or a card on the desk.

Is this a real, verifiable case study?

Yes. Deepcar Dental Care is a real UK practice and the review count is public on its Google Business Profile, where anyone can verify the rating and the volume of recent reviews.

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