How SuiteGrowth Works

From appointment to five-star review — fully automated, fully personalised, no staff involvement.

01

Appointment ends. Follow-up begins.

The moment an appointment is marked complete in Dentally, SuiteGrowth sends a personalised WhatsApp message. No human trigger. No manual step. It goes out a few hours after the appointment — once the patient is home and can reflect.

02

A natural conversation — not a cold link.

The AI checks in with the patient first. How did your appointment go? How are you feeling? It’s a real conversation that mentions the dentist by name, from your practice’s own WhatsApp number.

Your patients will never know it’s automated. The tone, timing, and personalisation make it feel completely human. That’s what drives the response rate.

03

Happy patients leave a review. One tap.

If the patient responds positively, they get a direct link to your Google listing inside the same WhatsApp conversation. No navigating, no searching, no forgetting. Tap, write, done.

Most patients complete their review in under 30 seconds. No app to download. No email to find. Just one tap from a conversation they’re already in.

04

Unhappy patients never reach Google.

If the patient expresses frustration or dissatisfaction, they never see a review link. The AI flags it internally, acknowledges their concern, and your team gets notified with the full conversation.

You call them. You resolve it. That review never gets posted. Most complaints are resolved in a single phone call — before they become a 1-star review.

05

Post-procedure check-ins.

A few days after treatment, the system checks back in. How is the tooth feeling? Any sensitivity? This catches complications early, builds trust, and sets you apart from every practice that takes the money and moves on.

Live across 28 clinics · New practices onboarded weekly

Your next 100 five-star reviews
are waiting.

30-minute demo. See it live across our clinics. No pressure, no sales pitch.

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