Everything your practice needs to grow, on WhatsApp

Review automation, loyalty, re-engagement and reputation management, one platform, built specifically for UK dental practices on Dentally.

Features

Six tools. One subscription.

Everything you need to run patient engagement, loyalty, and reputation. Built specifically for UK dental practices.

Review Automation

Reviews on autopilot. Bad ones never reach Google.

Every patient gets a personalised WhatsApp within hours of their appointment. Our AI reads the reply, scores sentiment, and routes accordingly.

  • WhatsApp message from your own number
  • AI sentiment scoring on every reply
  • Happy patients sent to your Google link
  • 1-star interception before reviews go public
RD
Riverside Dental
online
Hi Sarah! It’s the team at Riverside Dental. How are you feeling after your appointment with Dr. Khan today?
Hi! Yeah feeling good thanks 😊
Really glad to hear it! Just a quick one — do you remember the aftercare steps Dr. Khan went through with you?
Yes I’ve got the sheet, all good!
Perfect. We’d really appreciate just 30 seconds of your time to leave us a Google review — it means the world to us and helps other patients find the practice. 🙏
g.page/r/riverside-dental/review
Of course! Just left you a 5 star review ⭐
AI sentiment5/5 positive
Gold Card Loyalty

A points card patients actually carry. In WhatsApp.

Digital loyalty card delivered via WhatsApp. Automatic points, referral tracking, and rewards that bring patients back.

  • Points earned automatically on every appointment
  • Milestone rewards trigger instant WhatsApp notifications
  • Built-in referral engine, patients share, you grow
  • Each patient gets a unique card link via WhatsApp
SuiteGrowth Loyalty
MEMBER
Sarah Mitchell
•••• 2841
Points
2,840
Rewards available2 active
Free hygiene cleanGC-2026-K3T8
10% off whiteningGC-2026-MQ47
Re-engagement

Lapsed patients, won back. While you sleep.

Automated birthday wishes, wellness check-ins, and recall sequences for patients who haven't booked in months.

  • Birthday messages with personalised offers
  • 12-month lapsed patient win-back flow
  • Wellness check-ins between appointments
  • Replies routed straight to your team
Scheduled messages
Next 7 days
🎂
Birthday message
Tomorrow · 09:00
Auto
12-month lapse recall
Tue 21 May · 14:00
Auto
Wellness check-in
Fri 24 May · 10:00
Auto
VIP whitening offer
Mon 27 May · 11:00
Auto
Campaign Manager

Broadcast to the right patients. Not all of them.

Build patient segments and fire WhatsApp campaigns in minutes. Whitening promos to whitening patients. Implant offers to implant prospects.

  • Drag-and-drop audience segments
  • Preview every message before send
  • Track open, reply, and booking rates
  • No per-message fees, ever
New Campaign
Draft
Segment
Whitening enquiries
Last 90 days
Aged 25-45
Estimated reach: 412 patients
Message
Hi {firstName}, our spring whitening offer is back. £100 off until 31st May. Reply YES and we'll book you in.
Reputation Tracking

Watch your Google rating climb. Daily.

Daily Google Reviews sync. Trend charts. Alerts on every new review. Spot patterns and act on them before they spread.

  • Daily review sync from Google
  • Per-clinic rating dashboards
  • Negative review alerts in real-time
  • Month-on-month trend analysis
Google Rating
4.9
+0.4 (90d)
Reviews
412
JanFebMarAprMay
Alerts & Ops

An audit trail for every patient conversation.

Real-time flags when a patient is unhappy. Full AI conversation history. Nothing slips through.

  • Severity-tagged alerts to your team
  • Full conversation audit trail
  • Patient sentiment score history
  • Manager dashboards for multi-site groups
High severity
2m ago
Daniel Foster, Unhappy
“Honestly, the wait was over 40 minutes and nobody apologised...”
1/5 sentiment
Intercepted
Medium
14m ago
James Patel, Awaiting reply
Last response 6 hours ago
How it works

From signup to reviews
in three days flat.

01

Connect in 10 minutes

Paste your Dentally API key. We sync your appointments every 60 seconds. No engineering required.

02

AI handles the conversation

Every patient gets a personalised WhatsApp within hours of their appointment. Our AI reads their reply and decides what to do next.

03

Watch the reviews roll in

Happy patients get your Google link. Unhappy patients get a call. You get better ratings every single week.

Done-for-you · Live in under 3 days

Your next 100 five-star reviews are waiting.

Book a 15-minute call. We’ll show you exactly what your patients would receive, and the reviews and bookings it would win you.

Takes 60 seconds · pick a time in the next few days · no setup fee