The story behind SuiteGrowth
Built inside a leading 12-clinic UK group. Proven across 8,000+ Google reviews. Now live in 28 clinics and available to every dental practice that wants the same results.
Every great dental practice deserves a great reputation.
Most practices deliver excellent care but have a fraction of the reviews they deserve. Patients leave happy and never think about Google again. Unhappy patients, on the other hand, go straight there. SuiteGrowth exists to fix that imbalance.
The problem
Staff are too busy to follow up with every patient. Email has a ~20% open rate and arrives hours later. SMS gets lost in spam. The patients who had a great experience walk out the door, and that goodwill disappears. Meanwhile, the one patient who waited 40 minutes goes straight to Google and leaves a 1-star review that sits at the top of your listing for months.
The solution
SuiteGrowth sends a personalised WhatsApp message to every patient after their appointment. It checks in, asks how things went, and responds naturally. Happy patients get guided to leave a Google review at exactly the right moment. Unhappy patients get heard by your team before they ever reach Google. No staff involvement. No manual steps. Fully automated, fully personalised.
What's included.
A complete review generation and reputation management system, built specifically for dental practices.
Automated patient follow-ups
Every patient gets a WhatsApp message after their appointment. Personalised with their name, their dentist's name, and the right tone. No staff involvement required.
Google review generation
Happy patients receive a direct link to your Google listing inside the same WhatsApp conversation. One tap, 30 seconds, done. No app to download, no email to find.
Negative interception
When a patient responds negatively, they never see a review link. The system flags it to your team with the full conversation so you can resolve it before it reaches Google.
Post-procedure check-ins
A week after treatment, the system checks back in. How is the tooth feeling? Any sensitivity? Catches complications early and shows patients you care beyond the chair.
Re-engagement and rebooking
Patients who haven't booked their next appointment get a friendly nudge. The system offers available slots, confirms the booking, and keeps your chair utilisation high.
Dashboard and analytics
Track every message, every review, every interception. See which dentists generate the most reviews, which patients need follow-up, and how your rating is trending over time.
We didn't build this in a lab. We built it in our clinics.
SuiteGrowth was born inside a leading 12-clinic UK dental group, one of the UK's fastest-growing. It started as an internal tool. It became a product when other practices kept asking how we did it.
a leading 12-clinic UK group launches
a leading 12-clinic UK group opens its first clinics in Yorkshire. From day one, patient experience and reputation are the priority.
The review problem becomes clear
With multiple clinics scaling fast, manual patient follow-up becomes impossible. Happy patients leave without reviewing. Unhappy ones go straight to Google.
Mohamed builds the first system
Dr Mohamed builds an internal WhatsApp follow-up system, automated check-ins, review nudges for happy patients, private escalation for unhappy ones. It runs without any staff involvement.
The results speak for themselves
Review volume rises across every location. Complaints drop. The 4.9 rating holds. Other practices start asking what a leading 12-clinic UK group is doing differently.
The cosmetic brand scales with the same system
Ali applies the same follow-up system to the group's cosmetic brand, and it becomes one of the UK's most reviewed.
SuiteGrowth is born
Ali and Mohamed productise the system. SuiteGrowth launches, available to any practice that wants the same results.
The people behind SuiteGrowth
Four brothers built a leading 12-clinic UK dental group into some of the UK's highest-rated practices. Two of them built SuiteGrowth.
Ali
Co-founder, Commercial
Sales Director for the group's cosmetic brand, which he scaled into one of the UK's most reviewed cosmetic dental companies. Ali handles the commercial side of SuiteGrowth, from partner onboarding to growth strategy. He understands what dental practices need because he has spent years inside them.
Dr. Mohamed
Co-founder, Technical
CEO of SuiteGrowth and co-founder of a leading 12-clinic UK group. Mohamed built the infrastructure behind 12 clinics, the automations, follow-up systems, and operational tools that made a leading 12-clinic UK group the highest-rated dental group in the UK. He created the first version of the WhatsApp follow-up system that SuiteGrowth is based on and leads the product and technology.
Built on the back of real dental brands
SuiteGrowth is not a startup guessing what dentists need. It was forged inside two of the UK's most successful dental groups.
a leading 12-clinic UK group
9 locations across the UK
One of the UK's fastest-growing dental groups. Nine locations spanning Leeds, York, Wakefield, Hull, Guiseley, Birmingham, Liverpool, Chelsea and Manchester.
Over 7,000 Google reviews with a 5.0 average rating across the majority of locations. YDS is where SuiteGrowth was built, tested and proven before it became a standalone product.
Cosmetic brand
UK cosmetic dental brand
One of the UK's most reviewed cosmetic dental brands, operating across multiple locations with a focus on cosmetic and aesthetic dental treatments.
7,300+ Trustpilot reviews and a reputation built on consistently excellent patient experiences. The same follow-up system that powers SuiteGrowth helped it build one of the strongest review profiles in UK cosmetic dentistry.
28 clinics. 8,000+ reviews. Real results.
From our own clinics to practices across London and beyond.
a leading 12-clinic UK group
9 clinics. 7,000+ Google reviews. Where SuiteGrowth was born.
Partner Practices
What they say about SuiteGrowth.
"Our Google reviews doubled in the first 60 days. The negative interception alone has saved us from at least a dozen one-star reviews that would have gone public."
"We tried three other tools before this. None of them had a real conversation with the patient — they just sent a link. The difference in response rate is night and day."
"One unhappy patient intercepted privately is worth more than 10 five-star reviews. We’ve had dozens of those moments since going live."
"It’s like having a full-time patient liaison officer who never forgets, never takes a day off, and costs less than £12 a day."
"New reviews coming in within the first week. Nothing else we’ve tried has delivered results this fast."
Your next 100 five-star reviews are waiting.
Book a 15-minute call. We’ll show you exactly what your patients would receive, and the reviews and bookings it would win you.
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